Service and Value Proposition
You will receive professional and independent advice from qualified and experienced staff. The staff at IAS have extensive knowledge and expertise of financial services, supported by appropriate examination qualifications.

The fact that we are independent means that we act on your behalf and research the whole of the market to provide you with products and services that offer the best terms to suit your needs and meet your personal requirements.

Once we understand what is important to you and document your aims and aspirations, we carry out comprehensive research of the market, develop and present solutions and recommendations based on what you want to achieve.

We are committed to reviewing your circumstances and personal situation on a regular basis – unless you agree otherwise at the outset – to make sure any changes in personal requirements, market conditions and changes in financial regulation are assessed and to ensure you continue to receive appropriate advice.

We are paid by you the client to work on your behalf and ensure that you get the highest levels of advice, the most appropriate product and a level of service suitable to meet your changing needs.

Independent Advisers (Scotland) Ltd aims to provide clients with distinct and clear choices for the advice and on-going service required to meet your needs and your budget. Typically clients choose from one of the following levels of service:

Personal Wealth Management
We provide financial consultancy for clients with complex affairs and we will work with your other professional partners where necessary to create and manage a tailor-made and evolving long-term financial strategy which will review with you on a routine and regular basis.

Financial Advice
We provide straightforward financial advice to make sure you have the right products for your immediate needs and offer additional on-going service to help work with you into the future.

Product Transaction Service
We will arrange to transact particular financial products at your request.

Bespoke Mortgage Management
We provide tailored mortgage management to make sure you have the right mortgage and associated products for your immediate and future needs.

Service Requirements:

Personal Wealth Management
• specialist service range (including specialist technical support)
• Retirement Planning and Forecasting
• Proactive Investment and Trust Planning
• Wealth Creation and Management
• Taxation Advice and Planning
• House Purchase Funding
• whole market product range
• added value services
• focus on “life style” goals and long term objectives
• pro-active and routine service support

Financial Advice
• uncomplicated advice in less complex financial areas
• coverage of mainstream financial products
• solution based
• advice focus on current circumstances and needs
• supported by straightforward on-going service

Product Transaction Arrangements
• no frills option
• simple and straightforward
• no on-going service provision
Please refer to terms of business which highlights cost of services

We are committed to work with you in the manner you choose and afford
• you have real choice
• on-going service is important
• we have the capability and capacity to meet your requirements
• we keep our promises
• we offer a range of payment options linked directly to the levels of Service you require

We believe that all clients should receive from us:
• a choice in how we will work together
• access to real people who understand and are friendly
• clear expectations and time to decide
• highest levels of expertise, advice and service
• timely and appropriate responses
• regular reviews and updates on products and services
• the opportunity to let us know if we let you down so that this can be redressed as a matter of importance

Partner Service
At Independent Advisers (Scotland) Ltd we believe that professional financial advice can add significant value to individuals and businesses.  It is because of this belief that we provide a comprehensive ongoing review service designed to create real value for our clients.
• View the IA Scotland Partner Services >